/* Hesap sayfaları: koyu başlık bandı + düz beyaz kartlar, Gün Işığı dili. */
body.ch-body { background: var(--ch-bg); }
.ch-body .acc { max-width: 980px; margin: 0 auto; padding: 18px 16px 70px; }
.ch-body .acc--narrow { max-width: 620px; }
.ch-body .acc-head { position: relative; overflow: hidden; margin-bottom: 18px; padding: 24px; border-radius: 20px; background: var(--ch-hard-ink); color: #fff; }
/* Sağda net nokta deseni + altta citron çizgi (silik halka yerine; gölge/degrade hissi vermesin). */
.ch-body .acc-head { border-bottom: 5px solid var(--ch-orange); }
.ch-body .acc-head::after { content: ""; position: absolute; right: 18px; top: 18px; width: 170px; height: 110px; background-image: radial-gradient(rgba(255, 255, 255, .28) 2px, transparent 2.5px); background-size: 16px 16px; pointer-events: none; }
@media (max-width: 600px) { .ch-body .acc-head::after { width: 110px; height: 80px; right: 10px; top: 10px; } }
.ch-body .acc-crumb { position: relative; z-index: 1; display: inline-flex; align-items: center; gap: 6px; margin-bottom: 8px; color: rgba(255, 255, 255, .8); font-size: .82rem; font-weight: 700; text-decoration: none; }
.ch-body .acc-crumb:hover { color: #fff; }
.ch-body .acc-head h1 { position: relative; z-index: 1; display: flex; align-items: center; gap: 12px; min-width: 0; margin: 0; font-size: clamp(1.35rem, 4vw, 1.7rem); font-weight: 900; letter-spacing: -.02em; overflow-wrap: anywhere; }
.ch-body .acc-head h1 i { width: 44px; height: 44px; flex: 0 0 44px; display: grid; place-items: center; border-radius: 13px; background: var(--ch-orange); color: #fff; font-size: 1.05rem; }
.ch-body .acc-head p { position: relative; z-index: 1; margin: 8px 0 0; color: rgba(255, 255, 255, .82); }
.ch-body .acc-head p a { color: #ffd6c4; font-weight: 700; }
.ch-body .acc-card { margin-bottom: 16px; padding: 22px; background: #fff; border: 1px solid var(--ch-line); border-radius: 18px; }
.ch-body .acc-card h2 { display: flex; align-items: center; gap: 8px; margin: 0 0 14px; font-size: 1.05rem; font-weight: 900; color: var(--ch-hard-ink); }
.ch-body .acc-card h2 i { color: var(--ch-orange); }
.ch-body .acc-card h2 small { font-family: var(--ch-mono); font-size: .74rem; color: var(--ch-muted); }
.ch-body .acc-field { display: grid; gap: 6px; margin-bottom: 14px; }
.ch-body .acc-field > label { font-size: .86rem; font-weight: 800; color: var(--ch-hard-ink); }
.ch-body .acc .form-control, .ch-body .acc .form-select { min-height: 46px; border: 1.5px solid var(--ch-line-2); border-radius: 12px; box-shadow: none; }
.ch-body .acc .form-control:focus, .ch-body .acc .form-select:focus { border-color: var(--ch-blue-600); box-shadow: 0 0 0 4px rgba(19, 99, 223, .12); }
.ch-body .acc-pass { position: relative; }
.ch-body .acc-pass .form-control { padding-right: 48px; }
.ch-body .acc-pass button { position: absolute; right: 6px; top: 50%; translate: 0 -50%; width: 36px; height: 36px; border: 0; border-radius: 10px; background: transparent; color: var(--ch-muted); }
.ch-body .acc-pass button:hover { background: var(--ch-bg); color: var(--ch-hard-ink); }
.ch-body .acc-meter { display: grid; grid-template-columns: repeat(4, 1fr); gap: 4px; margin-top: 2px; }
.ch-body .acc-meter span { height: 5px; border-radius: 999px; background: var(--ch-line); transition: background .2s ease; }
.ch-body .acc-meter[data-level="1"] span:nth-child(-n+1) { background: #ef4444; }
.ch-body .acc-meter[data-level="2"] span:nth-child(-n+2) { background: var(--ch-amber); }
.ch-body .acc-meter[data-level="3"] span:nth-child(-n+3) { background: var(--ch-blue-600); }
.ch-body .acc-meter[data-level="4"] span { background: #10b981; }
.ch-body .acc-rules { display: flex; flex-wrap: wrap; gap: 6px; margin: 4px 0 0; padding: 0; list-style: none; }
.ch-body .acc-rules li { display: inline-flex; align-items: center; gap: 5px; padding: 3px 9px; border-radius: 999px; background: var(--ch-bg); color: var(--ch-muted); font-size: .74rem; font-weight: 700; }
.ch-body .acc-rules li.is-ok { background: #ecfdf3; color: #15803d; }
.ch-body .acc-actions { display: flex; flex-wrap: wrap; gap: 8px; margin-top: 6px; }
.ch-body .acc-note { display: flex; gap: 8px; align-items: baseline; margin: 16px 0 0; font-size: .82rem; color: var(--ch-muted); }
.ch-body .acc-alert { display: flex; gap: 10px; align-items: flex-start; margin-bottom: 14px; padding: 12px 14px; border-radius: 12px; font-weight: 600; }
.ch-body .acc-alert.is-ok { background: #ecfdf3; color: #166534; }
.ch-body .acc-alert.is-bad { background: #fff1f0; color: #9f1239; }
.ch-body .acc .field-validation-error, .ch-body .acc .validation-summary-errors { color: #b91c1c; font-size: .82rem; }
.ch-body .acc .validation-summary-valid { display: none; }

/* Destek */
.ch-body .acc-grid { display: grid; grid-template-columns: minmax(0, 5fr) minmax(0, 7fr); gap: 16px; align-items: start; }
.ch-body .acc-cats { display: flex; flex-wrap: wrap; gap: 6px; }
.ch-body .acc-cats label { position: relative; cursor: pointer; }
.ch-body .acc-cats input { position: absolute; opacity: 0; pointer-events: none; }
.ch-body .acc-cats span { display: inline-block; padding: 7px 12px; border: 1.5px solid var(--ch-line-2); border-radius: 999px; background: #fff; font-size: .82rem; font-weight: 700; color: var(--ch-hard-ink); }
.ch-body .acc-cats input:checked + span { background: var(--ch-citron); border-color: var(--ch-hard-ink); }
.ch-body .acc-cats input:focus-visible + span { outline: 3px solid rgba(0, 77, 159, .35); outline-offset: 2px; }
.ch-body .acc-ticket { margin-bottom: 12px; padding: 16px; border: 1px solid var(--ch-line); border-radius: 16px; }
.ch-body .acc-ticket:last-child { margin-bottom: 0; }
.ch-body .acc-ticket__top { display: flex; flex-wrap: wrap; align-items: flex-start; justify-content: space-between; gap: 8px; }
.ch-body .acc-ticket__top strong { color: var(--ch-hard-ink); }
.ch-body .acc-ticket__meta { margin-top: 2px; font-family: var(--ch-mono); font-size: .7rem; letter-spacing: .03em; text-transform: uppercase; color: var(--ch-muted); }
.ch-body .acc-status { padding: 3px 10px; border-radius: 999px; font-size: .72rem; font-weight: 800; background: var(--ch-blue-soft); color: var(--ch-blue); }
.ch-body .acc-status.is-answered { background: var(--ch-citron); color: var(--ch-hard-ink); }
.ch-body .acc-status.is-closed { background: var(--ch-bg); color: var(--ch-muted); }
.ch-body .acc-ticket__msg { margin: 10px 0; white-space: pre-line; overflow-wrap: anywhere; color: var(--ch-hard-ink); }
.ch-body .acc-thread { display: grid; gap: 8px; }
.ch-body .acc-reply { max-width: 88%; padding: 9px 12px; border-radius: 14px; background: var(--ch-bg); font-size: .88rem; }
.ch-body .acc-reply.is-staff { background: var(--ch-blue-soft); }
.ch-body .acc-reply.is-mine { justify-self: end; background: #fff4ed; }
.ch-body .acc-reply strong { font-size: .8rem; }
.ch-body .acc-reply time { margin-left: 6px; color: var(--ch-muted); font-size: .72rem; }
.ch-body .acc-reply div { white-space: pre-line; overflow-wrap: anywhere; }
.ch-body .acc-replyform { display: flex; gap: 8px; margin-top: 10px; }
.ch-body .acc-replyform .form-control { min-height: 42px; border-radius: 999px; }
.ch-body .acc-empty { display: grid; justify-items: center; gap: 6px; padding: 30px 12px; color: var(--ch-muted); text-align: center; }
.ch-body .acc-empty i { font-size: 1.8rem; color: var(--ch-orange); }

@media (max-width: 860px) { .ch-body .acc-grid { grid-template-columns: minmax(0, 1fr); } }
@media (max-width: 600px) {
    .ch-body .acc { padding: 0 0 90px; }
    .ch-body .acc-head { border-radius: 0; padding: 20px 16px; }
    .ch-body .acc-card { border-radius: 0; border-inline: 0; padding: 18px 16px; margin-bottom: 8px; }
    .ch-body .acc-actions .ch-btn { flex: 1; }
    .ch-body .acc-reply { max-width: 100%; }
}

/* Geniş iş sayfaları: akademisyen paneli, yayın editörü, bildirimler */
.ch-body .acc--wide { max-width: 1180px; }
.ch-body .acc-head__row { position: relative; z-index: 1; display: flex; flex-wrap: wrap; align-items: flex-end; justify-content: space-between; gap: 14px; }
.ch-body .acc-head__row > * { min-width: 0; }
.ch-body .acc-head .acc-actions { margin: 0; }
.ch-body .acc-head .ch-btn--ghost { background: rgba(255, 255, 255, .12); border-color: rgba(255, 255, 255, .35); color: #fff; }
.ch-body .acc-head .ch-btn--ghost:hover { background: rgba(255, 255, 255, .22); color: #fff; }
.ch-body .acc-kicker { position: relative; z-index: 1; margin-bottom: 6px; font-family: var(--ch-mono); font-size: .72rem; letter-spacing: .08em; text-transform: uppercase; color: #ffb48f; }
.ch-body .acc-layout { display: grid; grid-template-columns: minmax(0, 1fr) 320px; gap: 16px; align-items: start; }
.ch-body .acc-layout > aside { position: sticky; top: 84px; }
.ch-body .acc-stats { display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: 10px; margin-bottom: 16px; }
.ch-body .acc-stat { display: flex; align-items: center; gap: 12px; padding: 14px; background: #fff; border: 1px solid var(--ch-line); border-radius: 16px; }
.ch-body .acc-stat i { width: 40px; height: 40px; flex: 0 0 auto; display: grid; place-items: center; border-radius: 12px; background: var(--ch-blue-soft); color: var(--ch-blue); }
.ch-body .acc-stat:nth-child(2) i { background: #fff4ed; color: var(--ch-orange); }
.ch-body .acc-stat b { display: block; font-size: 1.35rem; line-height: 1.1; color: var(--ch-hard-ink); }
.ch-body .acc-stat span { font-size: .78rem; font-weight: 700; color: var(--ch-muted); }
.ch-body .acc-status.is-ok { background: #ecfdf3; color: #15803d; }
.ch-body .acc-status.is-warn { background: #fff7e6; color: #b45309; }
.ch-body .acc-status.is-bad { background: #fff1f0; color: #be123c; }
.ch-body .acc-banner { display: flex; gap: 10px; align-items: flex-start; margin-bottom: 16px; padding: 14px 16px; border-radius: 14px; border: 1px solid var(--ch-line); background: #fff; font-weight: 600; }
.ch-body .acc-banner i { margin-top: 3px; }
.ch-body .acc-banner.is-ok { border-color: #bbf7d0; background: #f0fdf4; color: #166534; }
.ch-body .acc-banner.is-warn { border-color: #fde68a; background: #fffbeb; color: #92400e; }
.ch-body .acc-card__head { display: flex; flex-wrap: wrap; align-items: center; justify-content: space-between; gap: 10px; margin-bottom: 14px; }
.ch-body .acc-card__head h2 { margin: 0; }
.ch-body .acc-sub { margin: -8px 0 14px; font-size: .84rem; color: var(--ch-muted); }
.ch-body .acc-row2 { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 0 12px; }
.ch-body .acc-row3 { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 0 12px; }
.ch-body .acc-hint { font-size: .76rem; color: var(--ch-muted); }
.ch-body .acc-count { display: flex; justify-content: space-between; gap: 8px; font-size: .76rem; color: var(--ch-muted); }
.ch-body .acc-check { display: flex; align-items: center; gap: 8px; margin-top: 8px; font-size: .86rem; font-weight: 600; }
.ch-body .acc-check input { width: 18px; height: 18px; accent-color: var(--ch-orange); }
.ch-body .acc-item { display: flex; align-items: center; gap: 12px; padding: 12px 0; border-top: 1px solid var(--ch-line); }
.ch-body .acc-item:first-of-type { border-top: 0; padding-top: 0; }
.ch-body .acc-item__thumb { width: 54px; height: 54px; flex: 0 0 auto; display: grid; place-items: center; overflow: hidden; border-radius: 14px; background: var(--ch-blue-soft); color: var(--ch-blue); }
.ch-body .acc-item__thumb img { width: 100%; height: 100%; object-fit: cover; }
.ch-body .acc-item__body { flex: 1; min-width: 0; }
.ch-body .acc-item__body strong { display: block; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; color: var(--ch-hard-ink); }
.ch-body .acc-item__meta { display: flex; flex-wrap: wrap; align-items: center; gap: 6px; margin-top: 3px; font-size: .76rem; color: var(--ch-muted); }
.ch-body .acc-item__actions { display: flex; gap: 6px; flex: 0 0 auto; }
.ch-body .acc-links { display: grid; gap: 2px; }
.ch-body .acc-links a { display: flex; align-items: center; gap: 10px; padding: 10px 12px; border-radius: 12px; color: var(--ch-hard-ink); font-weight: 700; font-size: .9rem; text-decoration: none; }
.ch-body .acc-links a i { width: 18px; text-align: center; color: var(--ch-orange); }
.ch-body .acc-links a:hover { background: var(--ch-bg); }
.ch-body .acc-steps { display: grid; gap: 12px; margin: 0; padding: 0; list-style: none; counter-reset: s; }
.ch-body .acc-steps li { display: grid; grid-template-columns: 28px 1fr; gap: 10px; font-size: .86rem; counter-increment: s; }
.ch-body .acc-steps li::before { content: counter(s); width: 28px; height: 28px; display: grid; place-items: center; border-radius: 50%; background: var(--ch-citron); color: var(--ch-hard-ink); font-weight: 900; font-size: .8rem; }
.ch-body .acc-steps b { display: block; color: var(--ch-hard-ink); }
.ch-body .acc-steps span { color: var(--ch-muted); }
.ch-body .acc-cover { height: 200px; margin-bottom: 10px; display: grid; place-items: center; overflow: hidden; border: 2px dashed var(--ch-line-2); border-radius: 14px; background: var(--ch-bg); color: var(--ch-muted); text-align: center; cursor: pointer; }
.ch-body .acc-cover img { width: 100%; height: 100%; object-fit: cover; }
.ch-body .acc-cover i { font-size: 1.6rem; color: var(--ch-orange); }
.ch-body .acc-bar { position: sticky; bottom: 12px; z-index: 5; display: flex; flex-wrap: wrap; align-items: center; justify-content: space-between; gap: 10px; margin-top: 4px; padding: 12px 14px; background: #fff; border: 2px solid var(--ch-hard-ink); border-radius: 16px; box-shadow: 4px 4px 0 var(--ch-hard-ink); }
.ch-body .acc-bar small { color: var(--ch-muted); }
.ch-body .acc-bar > div { display: flex; flex-wrap: wrap; gap: 8px; }
.ch-body .acc .ck.ck-editor__editable { min-height: 380px; }
.ch-body .acc .ck.ck-toolbar { border-radius: 12px 12px 0 0 !important; border-color: var(--ch-line-2) !important; }
.ch-body .acc .ck.ck-editor__main > .ck-editor__editable { border-radius: 0 0 12px 12px !important; border-color: var(--ch-line-2) !important; }
.ch-body .acc .ch-btn--danger { background: #fff; border: 1.5px solid #fecdd3; color: #be123c; }
.ch-body .acc .ch-btn--danger:hover { background: #fff1f0; color: #9f1239; }
.ch-body .acc .ch-btn--sm { min-height: 34px; padding: 6px 12px; font-size: .8rem; }

/* Bildirimler */
.ch-body .acc-notif { position: relative; display: flex; gap: 12px; align-items: flex-start; padding: 14px 18px; border-top: 1px solid var(--ch-line); }
.ch-body .acc-notif:first-child { border-top: 0; }
.ch-body .acc-notif.is-unread { background: #f5f9ff; }
.ch-body .acc-notif.is-unread::before { content: ""; position: absolute; left: 0; top: 12px; bottom: 12px; width: 4px; border-radius: 0 4px 4px 0; background: var(--ch-orange); }
.ch-body .acc-notif__icon { width: 40px; height: 40px; flex: 0 0 auto; display: grid; place-items: center; border-radius: 50%; background: var(--ch-blue-soft); color: var(--ch-blue); }
.ch-body .acc-notif__icon.is-ok { background: #ecfdf3; color: #15803d; }
.ch-body .acc-notif__icon.is-warn { background: #fff7e6; color: #b45309; }
.ch-body .acc-notif__icon.is-bad { background: #fff1f0; color: #be123c; }
.ch-body .acc-notif__body { flex: 1; min-width: 0; }
.ch-body .acc-notif__body strong { display: block; color: var(--ch-hard-ink); overflow-wrap: anywhere; }
.ch-body .acc-notif__body p { margin: 2px 0 0; color: var(--ch-muted); font-size: .9rem; overflow-wrap: anywhere; }
.ch-body .acc-notif__body time { display: block; margin-top: 4px; font-family: var(--ch-mono); font-size: .7rem; color: var(--ch-muted); }
.ch-body .acc-notif__actions { display: flex; gap: 4px; flex: 0 0 auto; }
.ch-body .acc-icon-btn { width: 34px; height: 34px; display: grid; place-items: center; border: 1px solid var(--ch-line); border-radius: 10px; background: #fff; color: var(--ch-muted); }
.ch-body .acc-icon-btn:hover { color: var(--ch-blue); border-color: var(--ch-blue); }
.ch-body .acc-icon-btn.is-danger:hover { color: #be123c; border-color: #fecdd3; background: #fff1f0; }
.ch-body .acc-card--flush { padding: 0; overflow: hidden; }

@media (max-width: 1000px) {
    .ch-body .acc-layout { grid-template-columns: minmax(0, 1fr); }
    .ch-body .acc-layout > aside { position: static; }
    .ch-body .acc-stats { grid-template-columns: repeat(2, minmax(0, 1fr)); }
}
@media (max-width: 600px) {
    .ch-body .acc-row2, .ch-body .acc-row3 { grid-template-columns: minmax(0, 1fr); }
    .ch-body .acc-stats { padding: 0 12px; margin-bottom: 8px; }
    .ch-body .acc-banner, .ch-body .acc > .acc-alert { margin: 0 12px 8px; }
    .ch-body .acc-item { flex-wrap: wrap; }
    .ch-body .acc-item__actions { width: 100%; }
    .ch-body .acc-item__actions .ch-btn { flex: 1; }
    .ch-body .acc-head::after { display: none; }
    .ch-body .acc-head__row { align-items: stretch; flex-direction: column; }
    .ch-body .acc-head .acc-actions { width: 100%; }
    .ch-body .acc-bar { position: static; margin: 0 12px; }
    .ch-body .acc-bar > div { width: 100%; }
    .ch-body .acc-bar > div .ch-btn { flex: 1; }
    .ch-body .acc-notif { padding: 14px 16px; }
}

/* Süreç adımları (şikâyet takibi) */
.ch-body .acc-track { display: grid; grid-template-columns: repeat(3, 1fr); gap: 6px; margin: 12px 0 4px; padding: 0; list-style: none; }
.ch-body .acc-track li { position: relative; padding-top: 12px; text-align: center; font-size: .72rem; font-weight: 800; color: var(--ch-muted); }
.ch-body .acc-track li::before { content: ""; position: absolute; left: 0; right: 0; top: 0; height: 5px; border-radius: 999px; background: var(--ch-line); }
.ch-body .acc-events { margin: 10px 0 2px; padding: 0 0 0 14px; list-style: none; border-left: 3px solid var(--ch-line); font-size: .8rem; }
.ch-body .acc-events li { margin: 0 0 6px; padding-left: 8px; color: var(--ch-ink-2, inherit); }
.ch-body .acc-events time { color: var(--ch-muted); font-weight: 700; margin-right: 4px; }
.ch-body .acc-track li.is-done { color: var(--ch-hard-ink); }
.ch-body .acc-track li.is-done::before { background: var(--ch-orange); }
.ch-body .acc-track li.is-closed { color: var(--ch-muted); }
.ch-body .acc-track li.is-closed::before { background: var(--ch-muted); }

/* Mavi başlık bandı: hesap/form sayfalarının başlığı da diğer sayfalardaki ch-hero ile aynı görünür (siyah bant kalktı). */
.ch-body .acc .acc-head {
    padding: 28px 32px;
    border-radius: 28px;
    border-bottom: 0;
    background: radial-gradient(420px 300px at 92% 12%, rgba(255, 107, 53, .42), transparent 70%),
                radial-gradient(520px 360px at 8% 110%, rgba(14, 165, 233, .42), transparent 70%),
                linear-gradient(135deg, #003c80 0%, #0a5bd0 58%, #1b86e8 100%);
    box-shadow: 0 22px 48px rgba(0, 77, 159, .2);
}
.ch-body .acc .acc-head::after { display: none; }
.ch-body .acc .acc-head h1 { font-size: clamp(1.6rem, 4.4vw, 2.1rem); }
.ch-body .acc .acc-head h1 i { background: var(--ch-orange); border: 2px solid var(--ch-hard-ink); box-shadow: 2px 2px 0 var(--ch-hard-ink); }
.ch-body .acc .acc-kicker { display: inline-flex; align-items: center; gap: 6px; margin-bottom: 10px; padding: 3px 9px; border: 1.5px solid var(--ch-hard-ink); border-radius: 6px; background: var(--ch-citron); color: var(--ch-hard-ink); font-weight: 800; }
@media (max-width: 600px) {
    .ch-body .acc .acc-head { padding: 22px 16px; border-radius: 0 0 24px 24px; }
}

/* İki adımlı doğrulama sayfası */
.ch-body .tfa-setup { display: flex; flex-wrap: wrap; align-items: center; gap: 18px; margin: 14px 0 18px; }
.ch-body .tfa-qr { flex: 0 0 auto; min-width: 176px; min-height: 176px; padding: 8px; border: 2px solid var(--ch-hard-ink); border-radius: 14px; background: #fff; }
.ch-body .tfa-qr img, .ch-body .tfa-qr canvas { display: block; }
.ch-body .tfa-key { display: grid; gap: 8px; min-width: 0; }
.ch-body .tfa-key code { padding: 8px 12px; border: 1.5px dashed var(--ch-line-2); border-radius: 10px; background: var(--ch-bg); color: var(--ch-hard-ink); font-size: .98rem; letter-spacing: .06em; overflow-wrap: anywhere; user-select: all; }
.ch-body .tfa-codes { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 8px; margin: 14px 0 18px; padding: 0; list-style: none; }
.ch-body .tfa-codes li { padding: 10px 12px; border: 2px solid var(--ch-hard-ink); border-radius: 12px; background: var(--ch-citron); color: var(--ch-hard-ink); font-family: var(--ch-mono); font-size: 1rem; font-weight: 800; letter-spacing: .08em; text-align: center; user-select: all; }